Your satisfaction is our absolute priority.
If your watch arrives damaged or has a manufacturer defect, you have 3 days from the date of delivery to request an exchange. The watch must be unworn, in its original condition, and include all original tags and packaging.
Simply contact our support team via WhatsApp at 0185 222 0160 with your Order ID and a clear photo or video of the issue. Our team will arrange a hassle-free pickup and replacement.
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